Wednesday, March 18, 2020

Honor System No Longer How Amending the ADA Can Eliminate Service Animal Scams Professor Ramos Blog

Honor System No Longer How Amending the ADA Can Eliminate Service Animal Scams Photo credit: NY Post         Yancy Baer, an Army veteran and amputee, gets ready each day with the help of his service dog, Verbena, as reported by Kevin Schwaller of KXAN News. Beanz, for short, brings Baer items that are out of reach even his prosthetic. Later, Beanz accompanies Baer to the Center for the Intrepid, a rehabilitation center in San Antonio where Baer works as a firearms instructor. Beanz’s presence is helpful not only to Baer but to the other veterans at the rehabilitation center; Baer comments that â€Å"Sometimes its just the boost that they need to keep going through the day for their rehabilitation† (Schwaller). Unfortunately, the rights and safety of legitimate service animals and their owners are being threatened by a recent trend in human indecency. In order to take their beloved pet everywhere with them, people are masquerading them as service animals. According to Baer, â€Å"’The people who are out there misrepresenting service dogs is one of the [largest], if not the largest problem we have. You have dogs who dont have public access rights who arent trained to responsibly behave in public. They bark, they growl, they lunge at other dogs or people even’† (Schwaller). Fake service dogs do not just pose a physical threat; they also undermine the public’s acceptance of legitimate service dogs. Cathy Burds, a Coloradan woman with hearing impairment, was grocery shopping with her service dog when she was accosted by a man who demanded to see the dog’s papers and tried to pull the leash out of her hands (Bush). â€Å"’I think they’re cheating the system and they’re cheating all of us and it causes this man to act this way,’† Burds said of those who abuse the law to take pets wherever they want (Bush). It’s not hard to see why this problem is getting so out of hand. Federal law does not require registration of service animals (U.S. Dept. of Justice). In the absence of such a system, online retailers such as U.S. Dog Registry sell official-looking vests, ID tags, and even phony registration papers without any sort of verification. The ADA’s website explicitly states that these registration websites do not provide proof that an animal is a service dog (U.S. Department of Justice). Yet, these products are enough to embolden non-service dog owners to break the law anyway. This is because to prevent discrimination, the ADA prohibits business owners and staff from requesting any documentation of the service animal. The law allows only two questions to be asked of an animal’s owner: â€Å"(1) is the dog a service animal required because of a disability? and (2) what work or task has the dog been trained to perform?† (U.S. Dept. of Justice). Possible solutions to service animal fraud have not adequately solved the problem. As of March 2018, twenty-two states have criminalized the use of fraudulent service dogs and have implemented fines, sometimes as little as $50, as punishment (Michigan State University). Major airlines charge between $99 and $125 to bring a pet in the cabin on a one-way flight, so the risk of the fine and a petty misdemeanor charge is not enough to dissuade pet owners (CBS This Morning). It is nearly impossible to prove that service animal fraud is being committed anyway and most businesses are too afraid of being sued to ask even the permitted two questions. According to Sande Buhai, director of the Public Interest Department of Loyola Law School, â€Å"Even if a ‘service animal’ is not housebroken or is disturbing other patrons, the business will often do nothing lest its violation of the ADA leads to fines ($55,000 for the first offense; $100,000 for the second offense and beyond), ci vil penalty, and personal lawsuits by pet owners† (794). Effectively, animals that are obviously pets are permitted even when public health and safety is a concern because the ADA currently does not provide a way to verify that an animal is, in fact, a service animal. U.S. Dog Registry Service Dog Deluxe Kit $199         The solution to this growing problem is an amendment to the ADA that a) creates a federal service dog registry and b) allows employees to request an animal’s proof of registration. To create a federal service dog registry, the Department of Justice could implement a system with a simple 2-step verification process. An applicant must show documentation of a disability provided by a doctor. Then, the applicant would show that their animal is properly trained. The Department of Justice could utilize the International Association of Assistance Dog Partners’ (IAADP), which is a worldwide non-profit organization that has operated for over 30 years. The IAADP accredits animal training agencies and regularly assesses these agencies to ensure standards are being met. If the applicant’s animal has been trained by an IAADP-accredited organization, the owner would only need to submit documentation provided by the organization. Because the ADA allows the animal to be trained by the owner or non-accredited organizations, the DOJ could also allow service animals to be verified by passing the IAADP’s Public Access Test (IAADP). Testing could be done in person, at one of the IAADP’s accredited agencies, or by videotaping the service animal performing the test. After both the animal’s training and the person’s disability are verified, the person would receive a federal ID for the animal to wear on a harness or vest. This approach would deter people from attempting to pass their pet off as a service animal because it would easily be verifiable whether the animal is registered. Without a valid ID, it would be instantly apparent that the person is breaking the law. It would also remove the incentive for faking service animals in the first place. Businesses would be able to require verification for an animal to enter, and the lack of this system is what currently makes it so easy for people to bring their pet with them in â€Å"no pets† areas under the guise of service dog status. Second, this approach would uphold the ADA’s commitment to privacy and ease of access for disabled individuals. Some would argue that such an amendment would place an undue burden on handicapped individuals, but it would actually protect their rights. This is because the verification of a service animal’s status would remove the need for the awkward and potentially invasive questions currently allowed by the ADA (Buhai 796). It would also protect service dog owners from the harm caused by those abusing the system. Because ease of access is currently being jeopardized, such as in cases of discrimination due to bad experiences with fake service dogs, the amendment is necessary to ensure that legitimate service dogs are protected by law while others are no longer able to abuse the system. Those who argue against such an amendment claim that it would place an undue burden on disabled people. However, no such claims are made against the system of handicap parking placard system, which mandates that disabled people obtain a placard before they are permitted to park in a handicapped-only spot. Without this system, the public would essentially be on the â€Å"honors system† that is currently in place with service dogs. Access for handicapped spots is reserved for disabled people only but without placards, the public would be able to park in handicapped spots without penalty. This is exactly what’s happening with service dog use under the ADA. With no way of verifying that an animal is a service dog, anyone can abuse the system that is in place to help disabled people. As shown by the necessity of handicap placards, sometimes it is necessary to require verification of a disability so that others do not take advantage of a useful system. In conclusion, the problem of service dog fraud is best remedied by an amendment to the ADA that creates an official service dog registry and allows businesses to require that animals on the premises have proof of registration. While state laws have attempted to remedy the situation by criminalizing service dog fraud, this solution is rendered useless without a way to verify whether an animal is indeed a service animal. Though such an amendment to the ADA would require additional effort on the part of service dog owners, it does not violate the ADA just as the handicap parking system does not infringe on the rights of the disabled. If this system were in place, the safety and public acceptance of those like Bauer and his service dog Beanz would not be threatened by people who scam the system to gain a minor convenience. Buhai, Sande. â€Å"Preventing the Abuse of Service Animal Regulations.† Legislation and Public Policy, vol. 19, no. 4, 2016, pp. 771-796, https://papers.ssrn.com/sol3/papers.cfm?abstract_id=3037205. Accessed 6 August 2018. This publication reports the various laws related to service animals in the United States as well as the problems with these laws that allow for service animal fraud. I use this paper in my report to address current deficiencies in federal law that make service animal fraud possible. This report was authored by Sande Buhai, Clinical Professor of Law and Director of the Public Interest Department of Loyola Law School in Los Angeles. It was published by a peer-reviewed journal. Bush, Stan. â€Å"’She Had Her Vest On’: Woman with Service Dog Attacked At GroceryStore.† CBS Denver, November 27, 2007, https://denver.cbslocal.com/2017/11/27/woman-service-dog-attacked/. Accessed 6 August 2018. This news report highlights the personal story of a woman who has been affected by service dog scams. I use this in my report to show that service animal fraud is not a victimless crime. This report was published by a CBS news affiliate. â€Å"International Association of Assistance Dog Partners Minimum Training Standards for Public Access.† International Association of Assistance Dog Partners (IAADP), 1995, iaadp.org/iaadp-minimum-training-standards-for-public-access.html. Accessed August 9, 2018. This report analyzes the minimum training standards necessary prior to a service animal’s access to the public. It concludes the â€Å"public access test† and provides a sample training log accompanied by instructions. I use this publication in my report to show a possible way to verify the training of services dogs. This report was compiled by employees, published online, and presented by a non-profit, cross-disability organization. â€Å"Passengers Abuse Rules to Bring Animals on Planes.† YouTube, uploaded by CBS This Morning, May 14, 2005, https://www.youtube.com/watch?v=AO_mAfYM1Vo. Accessed August 4, 2018. This news report analyzes the current reasons that people abuse service animal regulations, including to bypass airline fees. I use this study in my report to show that current laws are not sufficient deterrents to service animal fraud. This report was compiled by journalists, published on television and online, and presented by a professional news agency. Schwaller, Kevin. â€Å"Fake service dogs: The harm caused by pet owners who break the rules.†Ã‚  KXAN, February 21, 2016, https://www.kxan.com/news/investigations/fake-service-dogs-the-harm-caused-by-pet-owners-who-break-the-rules/1156459949. Accessed August 7, 2018. This report highlights the story of a man and his service dog who are affected by the recent trend of service animal fraud. I use this news story in my report to show that service animals are necessary to the disabled and the right to a service animal is being infringed upon by those who commit fraud. This report was compiled by journalists, published on television and online, and presented by a professional news agency. United States, Department of Justice. Civil Rights Division, Disability Rights Section.   â€Å"ADA 2010 Revised Requirements: Service Animals.† American Disabilities Act, 12 July 2011, https://www.ada.gov/service_animals_2010.htm. This government document explains the federal laws that relate to service animals. I use this document in my report to explain the current law as well as its deficiencies. This publication is available through the U.S. Department of Justice’s official website.

Sunday, March 1, 2020

Social Analytics Suite See Whats New Improved In CoSchedule

Social Analytics Suite See Whats New Improved In Proving the ROI of social media†¦ is no small task. You spend countless hours gathering stats from multiple social networks†¦ haphazardly analyzing metrics  in hopes of making â€Å"smartish† decisions†¦ and compiling those findings into reports  your stakeholders *might*  understand.🠤ž It’s clunky. It’s disconnected. And it’s a major time-suck. Let’s change that, shall we? With ’s NEW and improved Social Analytics Suite, getting the metrics that matter FAST and in beautiful, easy-to-understand reports is easier than ever! Refine Your Social Strategy With ’s NEW Improved Social Analytics SuiteHere’s the lowdown NEW Social Engagement Report: The holistic report for all your social activity. Get a bird’s eye view on your entire social performance with better filtering, better design, and more context than ever before. Social Profile Reports: Your secret weapon for PER network performance. No more downloading reports from individual platforms (or multiple third-party tools). Quickly view important social KPIs for Facebook, Twitter, LinkedIn, Instagram, and Pinterest. NEW Social Campaign Reports: The report for pinpointing correlations between two campaigns with side-by-side comparisons. Review similar campaigns or posts to test what’s working (and what isn’t).    Top Content Report: Instantly know what content performs best with your audience on social media. Track and measure social shares and repromote your most popular posts. And finallywith all of these reports,  you can easily  create presentation-ready reports to share with your team and VPs. Provide data-driven feedback to your employees and defend your marketing decisions to your CEO with metrics and analysis people can actually understand (Available on our Pro Enterprise plans). Ready to get access to reports you can actually use? Time to dive into each report! Starting with ’s NEW Social Engagement Report Your boss asks you in passing, â€Å"how are we doing on social media?† Do you have the answer? Or is this more familiar? 👇 Get the answers you need FAST with ’s NEW Social Engagement Report. Our latest updates and improvements to this report give you a bird’s eye view of your entire social performance with better filtering, better design, and more context than ever before. Let’s dig into the upgrades. Check out the Engagement Rollup  for a high-level overview of your social performance in one place. The best part you have access to baseline metrics! You’ll get current performance metrics PLUS lifetime averages and last period averages, so you can determine if things are improving or falling off track based on past performance. Want a quick health check of your social promotion? Review your Engagement Growth. This chart breaks down the # of messages you send and how they correlate with the # of engagements throughout your set date range. Are things flatlining? Or are you seeing a steady increase in engagement? Review the graph for answers. Next up learn how your audience engages with your posts AND identify your top social network with Engagements by Interaction. Prioritize which social channels you should invest time and energy into, and which ones you can pull back on. But as you know†¦ Not every post is created equal. Your engagement metrics will vary based on a lot of different factors audience interest, content topic, voice, etc. Which is where New Report Filters  come to the rescue. With improved filtering options, you can run custom reports that segment data by Color Labels, Content Type, Social Profile, and/or Tags. Interested in seeing how your product marketing posts are performing? Select the color label that groups your product marketing projects and posts together on your calendar and ta-da! You have an engagement report that is designed to help your product marketing team improve their social promotion. Best of all you can save any reports youll want to run (and share) again. So create custom reports for each department head or build a report for a specific product line. Giving you all the tools to access valuable, custom social reports in seconds. Heres how to build custom social media reports with @.Social Profile Reports Tired of downloading reports from individual social platforms and spending countless hours formatting them into something you can actually make sense of? With Social Profile Reports, you can access performance data for Facebook, Twitter, LinkedIn, Instagram, and Pinterest in just one click. These reports are designed to give you an active pulse on how each individual social profile is performing. Are you posting too often? Too little? Review your posting frequency. Look for imbalances in posting frequency to reveal any opportunities to post more often (or move content to fill in gaps on your calendar). Next, uncover the Best Day to Post,   Best Time to Post, and Best Message Type to Post on each individual profile. Your audiences’ preferences and behaviors vary by profile. Make sure to use this data to optimize your social messages for your most engaged followers on Facebook, LinkedIn, Pinterest, Instagram, and Twitter. BONUS: This info will come in handy when you’re building out new social media campaigns. Which leads us to Social Campaign Reports The newest report in ’s Analytics Suite   Social Campaign Reports. Now you can create social media reports for specific projects or pieces of content on your calendar. So when your boss asks for a report on how the latest employee recruitment blog post performed on social media, you can deliver. But the feature that sets this report apart from the rest of ’s Analytics Reports is the comparison report. Now you can compare two projects or pieces of content side-by-side. Making it simple to pinpoint correlations between two campaigns to test what’s working (and what isn’t). Review last year’s fundraising campaign against this year’s event.   Look for similarities and differences to improve your social promotion. Did video posts outperform link posts for the second year in a row? Plan to create more videos for next year’s event. Run campaign reports to unite data and measure the success of your latest event promotion, product launch, or other campaigns on social media. Top Content Report Which leads us to our final report the Top Content Report. Inside this report, you can see your most popular content shared across social media. Instantly identify which blog posts and other content links resonate most with your audience based on how many shares they receive on Facebook, LinkedIn, Pinterest, and Google+. So it’s super simple to re-share your best projects again to maximize their impact.

Friday, February 14, 2020

Writting health care paper Essay Example | Topics and Well Written Essays - 750 words

Writting health care paper - Essay Example Looking at the financial statement and the type of assets the MCMPC owns gives an impression is MCMPC is in need of further strengthening its finances in order to take on the competitors. The key features are; Strengths †¢ No long-term debt, that implies company can better exercise its options in expansion and diversification. †¢ MCMPC used its financial resources to open a new department, used one million to set up the cardiology department †¢ Over the last 20 years MCMPC has seen consistent growth and its revenues reached $22 million in 2007 with good profit margins. Weaknesses †¢ Despite operating for the last 20 years, the organization is not yet large enough, and has its presence at limited locations only. †¢ Company scores poorly on the management of HR. For quite some time, company is not able to recruit specialists and subspecialist because while some are associated with competitor company Innovative hospital or there are some who are not impressed by the leadership skills of Dr. Balko. †¢ Since the year 2008, the balance sheet of the company is in red, with projections for 2010 also pointing towards a loss. †¢ MCMPC had to use cash to setup cardiology department, which in turn resulted in poor showing on financial figures and ratios. The current ratio was the only part of the statement that was above standard Not having enough cash for short term debts or emergencies is a gross management shortcoming 2. Competencies: It indicates the skills that the employees or physicians of MCMPC offer. Strengths The healthcare company is able to provide urgent primary and specialty services in areas of its presence. Caring and accommodating staff An excellent physician in the form of Dr Balko Weaknesses Company lacks specialists and subspecialist necessary to ensure uninterrupted services to its customers. Company not having strategic tie ups with other companies like its competitor/s Lack of discipline amongst staff. For example, no prescribed uniform for the staff, no regular staff meetings, lack of any formal management structure for decision taking, questionable decisions being taken by the Director of Operations who happened to be Dr. Balko's secretary in the past Office premises appears sloppy at times 3. Capabilities: Having the resources and the competencies to create a strategic plan that can allow the organization to see what they are able to do with what they have. Strengths Open long hours and keeping good relationship with patients. Dr. Balko stays late to care for his patients. Staff attitude quite accommodative, caring and responsive towards

Saturday, February 1, 2020

The Rule of St. Benedict and the Prayer of St. Francis Essay

The Rule of St. Benedict and the Prayer of St. Francis - Essay Example The monastic tradition, through the history of the Church, has gone through drastic changes and the religious rules of the monastic people were formulated by the monastic traditions of each period. The Rule of St. Benedict was the most prominent religious rule in the sixth century which was formulated according to the demands of the time. There was drastic change in the way the religious rules of monasticism were formulated and the views regarding such rules changed from one monastic tradition to another. A comparative analysis of the selection of readings from the Rule of St. Benedict and the Prayer of St. Francis drawn from the Christian Monastic tradition in the textbook explicitly suggests the different contexts of the monastic tradition. It is most essential to consider that both of these texts, despite their apparent differences, make sense in the context of the monastic traditions as they reveal the characteristics of the religious rules concerning monasticism in the various p eriods of Church history. The selection from the Rule of St. Benedict which belongs to the first half of the sixth century tells about the rules concerning excommunication for faults and it hints the severity of the religious rules of the period. The Rule of St.

Friday, January 24, 2020

Drug Legalization Essay -- Drugs Legal Legalization Essays

Drug Legalization Drug legalization has become a great issue among Americans for many years, and there have also been those that try to stop that legalization. The article, â€Å"Legalizing Drugs is Not the Solution† by Gerald W. Lynch, has a good argument based on facts and incidents that have occurred from drug use. In this article a person thinks twice about what they are really doing when they use drugs, and it is clear as to why legalizing drugs would not be a logical solution As spoken in this essay about the legalization of drugs and its bad effects, Lynch uses a lot of relevance and sufficiency throughout his piece. Relevance is the appropriateness of his evidence to the case at hand (Faigley and Selzer 45). Sufficiency is the amount of evidence cited (Faigley and Selzer 46). Lynch bases his essay on these key factors throughout his whole piece on the legalization of drugs and how it is not the solution. He bases his argument in paragraph 7 on all the bad things that have occurred to various people who have used drugs illegally. He states this through mentioning accidents, deaths, child abuse, sexual abuse, and various other crimes including destruction of property. His evidence proves to be true in proving his point of going through treatment and therapy for drug use instead of legalizing them. This essay is a successful argument because it convinces a person through all that is detailed why legalization of drugs will not work in this society. He describes through his values on the issue of drug legalization and the effects they have on many people. Lynch makes a few value statements through a claim of values, which states an argument for the paper through his personal reasoning (Faigley and Selzer 32)... ...e because if we feel that if we can treat those that are addicted to drug use and dealing, than we can overcome the thoughts about making drugs legal. Lynch uses people’s values and strong facts that prove his many points of interest in this piece. He has a majority of evidence that helps one be able to believe his point of why drug legalization is not the answer. Drug legalization has turned out to not be the answer and it has been proven through much evidence in Lynch’s essay. References: Faigley, Lester and Jack Selzer. Good Reasons with Contemporary Arguments. Needham Heights, Massachusetts: A Pearson Education Company, 2001. Lynch, Gerald W. â€Å"Legalizing Drugs Is Not the Solution† Good Reasons with Contemporary Arguments. Eds. Lester Faigley and Jack Selzer. Needham Heights, Massachusetts: A Pearson Education Company, 2001. 490-493. Drug Legalization Essay -- Drugs Legal Legalization Essays Drug Legalization Drug legalization has become a great issue among Americans for many years, and there have also been those that try to stop that legalization. The article, â€Å"Legalizing Drugs is Not the Solution† by Gerald W. Lynch, has a good argument based on facts and incidents that have occurred from drug use. In this article a person thinks twice about what they are really doing when they use drugs, and it is clear as to why legalizing drugs would not be a logical solution As spoken in this essay about the legalization of drugs and its bad effects, Lynch uses a lot of relevance and sufficiency throughout his piece. Relevance is the appropriateness of his evidence to the case at hand (Faigley and Selzer 45). Sufficiency is the amount of evidence cited (Faigley and Selzer 46). Lynch bases his essay on these key factors throughout his whole piece on the legalization of drugs and how it is not the solution. He bases his argument in paragraph 7 on all the bad things that have occurred to various people who have used drugs illegally. He states this through mentioning accidents, deaths, child abuse, sexual abuse, and various other crimes including destruction of property. His evidence proves to be true in proving his point of going through treatment and therapy for drug use instead of legalizing them. This essay is a successful argument because it convinces a person through all that is detailed why legalization of drugs will not work in this society. He describes through his values on the issue of drug legalization and the effects they have on many people. Lynch makes a few value statements through a claim of values, which states an argument for the paper through his personal reasoning (Faigley and Selzer 32)... ...e because if we feel that if we can treat those that are addicted to drug use and dealing, than we can overcome the thoughts about making drugs legal. Lynch uses people’s values and strong facts that prove his many points of interest in this piece. He has a majority of evidence that helps one be able to believe his point of why drug legalization is not the answer. Drug legalization has turned out to not be the answer and it has been proven through much evidence in Lynch’s essay. References: Faigley, Lester and Jack Selzer. Good Reasons with Contemporary Arguments. Needham Heights, Massachusetts: A Pearson Education Company, 2001. Lynch, Gerald W. â€Å"Legalizing Drugs Is Not the Solution† Good Reasons with Contemporary Arguments. Eds. Lester Faigley and Jack Selzer. Needham Heights, Massachusetts: A Pearson Education Company, 2001. 490-493.

Thursday, January 16, 2020

Crown Cork and Seal Essay

What are the most significant factors affecting competition in the metal container industry? The U. S. Metal can industry was valued at $12. 2 billion 1989. There were five firms dominating this industry at that time constituting 61% of the entire market share. Some significant factors that impacted the competition among these firms were : Competitive Rivalry within the industry: The major players in the metal container industry comprised of 61% of the market share making intensive competitive rivalry among themselves. The Pricing was very competitive with little room for any significant profit margins. Focus was to enhance capacity utilization and eliminate costly changeovers wherever possible. Providing volume discounts was a common trend to attract more customers. The shrinking customer base attributed to a new low in manufacturer’s margins. Threat of new entrants : The threat of new entrants in this industry is pretty low since the major market players already dominate the existing market share. The threat for the competing companies lies in its other rivals rather than any new entrant to this specialized industry. Bargaining Power of the Customers : I feel the bargaining power in this industry for the customers was pretty high at that time. The major customers of this industry were big names like Coca-Cola, Anheuser-Busch, Pepsico Inc. etc. The mergers and consolidations among the numerous bottling industry companies resulted in a shrinkage from 8000 to 800 major players in a matter of 9 years (1980 to 1989). The customers could easily punish the metal container companies by making frequent switches whenever there occured unsatisfactory services or steep pricing. Bargaining power of suppliers : Steel had been replaced very quickly by aluminum ever since the invention of aluminum cans in 1958. By 1989, aluminum consisted of 99% of the beer and 94% of the soft drink metal container business. The suppliers of aluminum were the largest three aluminum producers in the country. Since they were enjoying a clear market share advantage, they did not face any competition from other new players. Hence the bargaining power of the suppliers was somehow high/strong. Manufacturing Costs: The overall costs of manufacturing equipments for this industry were extremely high. The various players were striving to achieve a minimum cost structure for their peripheral equipments without hurting the production efficiency. Some firms were also shipping their old production lines to emerging countries overseas where the canning technology was not well mastered at that time. Apart from these, some other important factors were: Technological Changes, Environmental Risks, Research and Development ,Geographic location of plants. 2. What strategy does Crown Cork have for competing in this industry ? Crown Cork has been well recognized for being â€Å"owner-operators†. Their primary strategy has been to improve quality while ensuring lower costs. Their strategy revolved around cost efficiency, quality and customer service. Connelly realized that since they were a small player in an industry dominated by American Can and Continental Can, they should focus on their core competencies in metal forming and fabrication. Their main focus was to concentrate on specialized uses cans and international markets. Connelly’s new strategy in terms of manufacturing involved heavy investments in new and geographically dispersed plants. Their key attributes were high quality, flexibility and quick response to customers’ needs. They also invested in recycling a great deal and they formed the Nationwide Recyclers which was one of the top 5 aluminum can recyclers. Their strategy also involved minimum investments in R&D and rather focusing on their core skills like metal fabrication and die forming. Customer service was another crucial strategic step that Crown Cook took to compete in this industry. They had a model which ensured that any customer grievances would be routed directly to the chairman himself. These were some of the strategy that I observed in the case that Crown Cook employed to survive in this industry. 3. What advantages, if any, does a firm the size of Crown Cork have over American Can and Continental Can? How do explain the comparison shown in exhibit 5 in the case? A firm of the size of Crown Cork has some clear advantages as compared to American Can and Continental Can. The Value chain analysis provides strategic focus. Crown Cork is not interested in investing for R&D. They are able to save in millions by letting go off this expense. Rather, they can rely on their close competitors to take the risk in terms of R&D and learn and capitalize on their mistakes. Also, being a comparatively smaller organization, their overall organizational challenges and obstacles are much less. Their response time to customer needs and product innovation is very quick. They have the freedom and leverage to specialize on their core tin products and have no need of much experimentation. Exhibit 5 represents these major observations: The net sales figures of Crown Cork are much less compared to American Can and The Continental Group. Even the gross profit margins for Crown Cork is lower when compared with the other two major giants. However, the operating income is much more economical (because of its size) in case of Crown Cork. This is also due to the absence of any acquisitions or mergers for them. But, the return on assets and return on average equity is similar to the other two companies or even better for some years. This is mostly due to their smaller overall size and also near-zero investments in R&D and also their economical operations expenses. 4. What recommendations would you make to the management ? Go into the plastic industry. It was high time they started expanding their horizons and exploit future markets. * Should consider bidding for a part Continental Can. * Focus on enhancing efficiencies in plants – may consider implementing just in time techniques. Improve marketing budgets and encourage an overall marketing approach. * Continue with their existing customer-centric model. * To survive and compete in the long run, they should start investing atleast a small percentage of revenue into R&D. * They might consider hiring external consultants to seek industry related advice.

Wednesday, January 8, 2020

Case Study Michelle. Travis - 2531 Words

Case Study of Michelle Travis S. Patterson Kaplan University Introduction Michelle is a 32 year old heterosexual, Mexican American female. Michelle is facing the possibility of traveling down a path of no return and possibility of losing custody of her twin girls (7 year old). She was arrested last week for possession of heroin with intent to sale. She also tested positive for heroin and marijuana, which added to her charges. She has no prior history of treatment and is unwilling to partake in treatment even though it was ordered by the court. Michelle has also been known to have a violent streak in her as well. She has launched against her live-in boyfriend where she pulled a knife on him and tried to kill him after an alcohol and heroin abuse dueled night. She was arrested that night as well for the attempt on her boyfriend life, when he called the police. Family and Social History: During the interview, Michelle informs me that when she feels outraged, she blacks out sometimes for long periods of time. During these episodes, she hears the voice of her deceased father who was a drug abuser and who was abusive to her mother and the entire family. Her father raised them including their cousins to be tough and strong. Michelle was made to fight against her brothers and cousins to make tough at least in her father’s eyes that is what he thought he was doing. 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